Privacy Policy

Collection and processing of personal data – purpose

When you express interest through the website contact form, we collect the following information: full name, e-mail address, phone number and your message. At the start of our collaboration additional details may be requested (address, tax number) for issuing the relevant invoices, as well as information – history regarding the issue you are facing.

The above information constitutes personal data under Regulation (EU) 2016/679 (Article 4(1)) and Greek data-protection law, which define personal data as any information relating to an identified or identifiable natural person (“data subject”).

Collecting this information is necessary in order to verify your identity, communicate with you and issue the relevant tax documents. Processing takes place so that we can contact you and address your issue in our professional capacity. During sessions (in person or remotely) we take your history in order to approach and resolve your issue.

Your personal data are retained for five (5) years from our last session.

Alongside data protection, we observe the professional secrecy of the psychologist under Greek law. This obligation applies not only during but also after the conclusion of the case or the end of sessions. We maintain absolute confidentiality regarding everything we learn or perceive in the exercise of our profession.

We do not transfer your personal data to third parties, unless required by law.

Your rights

• Right of access (Art. 15): to be informed of the purposes of processing, categories of data, recipients, retention period, source of the data and the existence of automated decision-making.
• Right to rectification (Art. 16) of inaccurate or incomplete data.
• Right to restriction of processing (Art. 18).
• Right to object (Art. 21) to processing based on Art. 6(1)(e) or (f).
• Right to erasure (Art. 17), where data are not kept for a specific lawful and declared purpose.
• Right to data portability (Art. 20).

To exercise your rights, contact us in writing at info@elenagoulia.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority, in writing (Kifisias 1-3, 115 23 Athens) or online (www.dpa.gr).

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